First Impressions with the Plantronics 8200 UC and I’m in Love.

Update 18/01/2018: Plantronics have posted an article going into the design process of the 8200 over here

Full Review and video samples over here

So I was lucky enough to play with a Plantronics 8200 UC during the Melbourne UC Meetup last night, thanks to Simon at Plantronics.

The device is the logical evolution of the Plantronics Focus and the Back Beat Pro 2.

I didn’t get to spend long with the device and it was in the middle of a noisy bar, but here are a few things that popped out quickly.


Wearing a beta unit of the Plantronics 8200 UC

There’s no Mic Boom

Instead of using the traditional boom mic from the Focus/Legend to try and get the best speech pickup from the wearer. The 8200 has an array of microphones embedded in the ear cups that uses beam forming to pick up audio from just in front of the wearers face, The advantage here is background interference is almost non-existent. But unlike the focus you can’t wear them backwards.

As a real world demo I paired the device with my phone in the middle of the bar and held a conversation via my mobile phone and the background noise was non-existent. The recipient of the call could only hear my voice.

We even had Simon clicking his fingers right next to the earcups (where the mics are) and you couldn’t hear it on the call

I found a video online with CallOneInc  reviewing the unit and they have a quick demo of the speaker noise cancelling (jump to 1:50)




Finally, a UC headset with Bluetooth and a 3.5mm jack (take that apple)

I haven’t looked into it too much, but it’s a great idea for planes or even my secret pleasure. Xbox gaming.

Noise Cancelling

Something I’ve personally been begging Plantronics for is a direct competitor to the Jabra Evolve 80, here they havent just gotten a competitor they have smashed it out.

With passive noise cancelling via the big ear cups, plus 2 separate levels of active noise cancelling (office and airplane mode) you can focus on whats important.. In my case, Let there be rock by AC/DC

The Open Mic button from the Focus returns but is considerably more useful than it was on the Focus as these take more effort to remove from your head.


Sound Quality

I wasn’t in an ideal situation for testing the sound quality but from the samples I heard of the device its very comparable to the Focus with the added bonus of having full cups to improve the lower end of things.

Don’t get me wrong. These aren’t “Super over the top bass doof doof” head phones (looking at you Beats)



The controls follow the usual setup of Play / Pause / Volume on the left cup, with the ANC adjustment switch

The volume ring of the Focus returns, but isnt the outer ring of the cup, instead it’s a bumpy textured surface around the play/pause controls with nice sharp edges to engage your fingers. I imagine this wouldn’t take long to get used to.

On the Right cup we have the Power/Pairing switch with the Mute/OpenMic button on the outer edge of the cup and the Answer/Hangup/Voice Assistant button being a nice large button in the centre of the cup.

Fit and Comfort

Like I said before, I didn’t get too long to play with these so I cant comment too much on the comfort for more than 30 seconds.

The cups are soft and make a good seal with your head, with no undue pressure pushing in, the hoop however lacks the extra band seen on devices such as the Focus but being so heavily based on the Back Beat Pro 2 design, I don’t see an issue here.



This is still a pricey headset in the $300+ AUD range , but what you’re getting for your money especially when compared with the Focus and Evolve 80 in the same price bracket the unit makes a lot of sense, I’m currently trying to get it past the Wife Approval Factor myself, so hopefully I can pick one up and do a proper review soon.

I’d love to spend some more time with this device and when I do I’ll throw some more info up here.

Id like to imagine someone at Plantronics saying: “Your move Jabra, Check.”

Update: 09/08/2017
Plantronics have reached out and are loaning me a pre-release review unit for a few days. I’ll hopefully get a full review soon.
I’ve also had a random Jabra rep suggesting that the 8200 has “too many buttons” but no news on a direct competitor.. yet. I’m chasing up my Jabra contacts as you read this

I’d be interested in your thoughts below.

14 thoughts on “First Impressions with the Plantronics 8200 UC and I’m in Love.

  1. Nick Schlee

    The microphone audio sounds terrible! That’s the result of poor noise canceling and no boom, I don’t know who would accept that weak performance in the business world.

    1. Avatar photoJames Arber Post author

      Hi Nick. Thanks for the comment. For transparency you should publicly mention you’re from Jabra.

      I haven’t had a chance to perform my proper tests in a noisy environment yet. But I’ve got a sample that I managed to grab last night below. My initial thoughts are the DSP is adding a little lisp effect, there are some other niggles with the device I cover as well. I’ll have a full review up soon.

      Edit: Nick, I’ve reached out to multiple Jabra contacts with no response as yet. Can you shed any light on any upcoming competitors to the Voyager 8200?

  2. Pingback: Plantronics Voyager 8200 UC in depth, Now with video! |

  3. Derek

    I have to say with all the comments from Jabra, they seem pretty concern about this new offering from Plantronics…

    1. Avatar photoJames Arber Post author

      Sorry Derek I missed this comment. My local Jabra rep has shown me what I think could be a good competitor for the 8200.. its a different class of device but I still think it will be a good contender pending its certification. Nothing I can share publicly yet.

  4. Yoann.

    Savez vous quand ce concurrent de Jabra pourra sortir

    Quel est le meilleur pour la réduction de bruit entre le Jabra evolve ,80 et Jabra evolve 75. Merci

    1. Avatar photoJames Arber Post author
      Google Translate
      Do you know when this competitor of Jabra will be able to leave

      What is the best for noise reduction between Jabra evolve, 80 and Jabra evolve 75. Thanks

      Jabra is releasing the evolve 75e literally right now.. their not full ear cans but instead IEMs (In ear monitors) I’m waiting on my review stock so I’ll update once their in.

  5. Yoann.

    a better competitor of the 8200 with a better active reduction like bose. like a evolve 85 thanks ?

  6. yoann

    i have jabra evolve 75. The mic is magic . The mic jabra evolve 75 beats evolve 80.
    The ANC Jabra evolve 80 beats a litle Jabra evolve75

  7. Robert James

    You mention using this on your xbox, does this work with the mic as well? How did you connect?

    1. Avatar photoJames Arber Post author

      Not for the mic I’m afraid. I used the 3.5mm TRS connection to my controller. If you have an original Xbox One controller you can buy a headset kit that lets you plug in traditional headphones.

      1. Avatar photoJames Arber Post author

        Personally when gaming I have a pair of Evolve 80s and a Plantronics Rig 500 for the missus

  8. Mihail Zlatanov

    Not a Jabra employee here. Yes the microphones on the 8200 sounds terrible and this is the feedback from all people I spoke to so far (Skype FB, Whatsapp and mobile) I plan to return them to Amazon tomorrow. Build quality is also hit and miss. The volume rocker rattle when I walk with them on. And who thought sticker instead of engraving is good for labeling the buttons… At this price point… Really? Noise canceling is not good compared to my Bose headphones. They are also quite heavy. What I like the sound quality, the automated features for pausing or answering calls and how they Isolate even loud music from the surroundings so people on the other side of the line don’t hear it… Unfortunatelly this is compensated with poor voice quality.

    1. Avatar photoJames Arber Post author

      After owning mine for a while I can definitely agree with you about the volume rocker.. Not sure if its that or a battery inside or something. but yes, There is rattle even sometimes when moving your head and it can get annoying.

      Regarding quality, are you on the latest firmware? I find these transmit considerably better than my 6200’s


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