Monthly Archives: August 2016

Long Term Review: Plantronics Focus UC

I know your all waiting for the Cloudbond followup, but I’m back with another Plantronics headset review. I meant to quickly review this before IgniteAU last year but everything’s been a little busy since then, So I’d figured I’d post this as a more long term review than just a first impressions. As always, Full disclosure.… Read More »

Response Group Transfers to External Numbers Fail when being diverted by a thrid party

I’m not going to do my usual detailed write up on this one just figuring this might help someone Googleing, But I recently had to look into an issue for a customer who had another intergrator build thie Skype4B platform and all worked well. The issue was that when a call came from an external… Read More »

Audiocodes Analog calls drop on Transfer / Hold

So I recently had an issue at a customer where any Polycom 2W Wireless conference phone devices attached to an Audiocodes M1000 FXS ports would drop calls when attempting to establish a second call using the “Multi Party” button, but this issue could apply to any analog device that uses Hook-Flash to switch between virtual… Read More »

AudioCodes CloudBond In Depth Review Part 1

Update: Part two is over here For anyone that knows me, they know it’s no secret I’m a fan of “Team Blue” (Audiocodes), so with the announcement of the Audiocodes CloudBond for Office 365  I was a little giddy to get my hands on one, especially as the days of PSTN dialling in Cloud PBX… Read More »