Monthly Archives: December 2020

Teams, Missing inbound calls? Check Windows, Now.

I’ll keep this one relatively short, but on recent Teams rollout with calling. I had several users complain that inbound calls (both PSTN and Teams) were not being presented to them at all and would simply ring for 20 seconds and goto voicemail. SBC Call logs didn’t show anything. Teams Logs looked normal Teams notifications… Read More »

Enhance Your Existing Sonus/Ribbon SBC’s With Teams Direct Routing Using A Secondary Certificate

Imagine this, you’re in the middle of a pandemic, your entire state is in lockdown, everyone is working from home and your Skype infrastructure was never designed to facilitate 100% of users working externally. Now due to the platform struggling, your boss has just told you to move your businesses calling to Teams NOW with… Read More »