Monthly Archives: June 2017

Response Group Calls not Presented to Agents due to SQL Write issues (Event ID 32269 and 32270)

The issue So, I ran into a weird issue a while back where Response Group Calls would be answered by RGS, the IVR messages and actions would play out and the call would be dropped into a queue to look for an agent. The Caller would hear the queue on hold music and after the… Read More »

What does the new announcement regarding Skype4B online ports mean anyway?

So you might have seen the recent announcement regarding Skype for Business online port requirements changing, if not take a quick stop by Thomas Binder’s article over on the MS Tech Community.   First off, this change only affects users homed in Skype for Business Online (IE, Office365) So if you’re running an On-Prem or… Read More »

Install Windows 10 Creators Update on Surface Hub

Looking to get the latest from your Surface Hub? Microsoft has released the Creators Update for Surface Hub for multiple regions. To speed up the installation process you can download the update manually. Note: This update doesn’t include the new Whiteboard. That’s an App in the Windows Store and hasn’t been made available yet. Note:… Read More »