Category Archives: HowTo:

Guides, from simple “these are the commands to fix this” to full on Step by Step installs

The Craziest way ever to run multiple Teams clients on one PC

Look, I dont call myself the “UcMadScientist” because I do things the easy way. So okay, like me maybe you have the requirement to be logged into two Teams orgs at the same time and unfortunately Teams as it stands today, doesn’t allow you to be “Online” in multiple orgs at the same time, even… Read More »

Emergency Services Notifications and Handling for Microsoft Teams Direct Routing

So after a recent thread over on Twitter discussing the legalities of the E911 laws in the states (I’m an Australian) as well as the fact that Enterprise Voice is now easy enough to deploy that its getting deployed by Office365 administrators without traditional telephony experience. I figured I’d take a few minutes to publish… Read More »

Forwarding Original Caller ID with Skype4B and Telstra SIP

So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »

Preparing for Teams: Decommissioning on Prem Persistent Chat

So, I’m starting a new series of posts called “Preparing for Teams” and how I’m helping my customers transition from Lync 2013 and Skype for Business to Microsoft Teams Today I’m talking about decommissioning your existing On Premises Persistent Chat servers as we have to moved these workloads into Teams Note this article doesn’t cover… Read More »

ProTips for Life at Microsoft Ignite

With Microsoft’s Ignite less than 60 days away some conversation has broken out on Twitter here and after sharing my thoughts there, I thought I’d throw a ton more up here. Not all of my recommendations may apply to you as I fly in from Australia. Typically about 24 hours of flying for those interested. But… Read More »

A Better External Ringer for Skype for Business

So I recently had a requirement to get an external ringer working for a customer using Skype for Business. The issue? They use Polycom VVX300’s as Common Area Phones and didn’t want more “traditional” external ringer devices like an ATA with an analog phone attached. I’ve seen solutions where a vendor had previously hacked up… Read More »

Install Windows 10 Creators Update on Surface Hub

Looking to get the latest from your Surface Hub? Microsoft has released the Creators Update for Surface Hub for multiple regions. To speed up the installation process you can download the update manually. Note: This update doesn’t include the new Whiteboard. That’s an App in the Windows Store and hasn’t been made available yet. Note:… Read More »