So after a recent thread over on Twitter discussing the legalities of the E911 laws in the states (I’m an Australian) as well as the fact that Enterprise Voice is now easy enough to deploy that its getting deployed by Office365 administrators without traditional telephony experience. I figured I’d take a few minutes to publish… Read More »
Update: This article is no longer relevant as SDK v3 is no longer available. Please see my SDK v4 version over here Note: This is a session I’ve given at the Melbourne UC user group and the Sydney UC user group.I gave a live demo from start to finish on how to make a simple… Read More »
So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »
This article is one I thought I had written ages ago, but didn’t. So, here it is. Got a Surface hub that wont sign in to Skype and you cant figure out why? Well first make sure you can sign in with a normal Skype client 99% of Surface Hub issues are because of DNS… Read More »
Here’s a quick one that I hope helps someone in a bit of a bind. As you may or may not know Skype4B Broadcast meetings are hosted on the Azure media services pool part of Office365, as part of that your client needs to be able to connect to the Office365 AVMCU. In some cases… Read More »
So, I’m starting a new series of posts called “Preparing for Teams” and how I’m helping my customers transition from Lync 2013 and Skype for Business to Microsoft Teams Today I’m talking about decommissioning your existing On Premises Persistent Chat servers as we have to moved these workloads into Teams Note this article doesn’t cover… Read More »
With Microsoft’s Ignite less than 60 days away some conversation has broken out on Twitter here and after sharing my thoughts there, I thought I’d throw a ton more up here. Not all of my recommendations may apply to you as I fly in from Australia. Typically about 24 hours of flying for those interested. But… Read More »
So I recently had a requirement to get an external ringer working for a customer using Skype for Business. The issue? They use Polycom VVX300’s as Common Area Phones and didn’t want more “traditional” external ringer devices like an ATA with an analog phone attached. I’ve seen solutions where a vendor had previously hacked up… Read More »
Looking to get the latest from your Surface Hub? Microsoft has released the Creators Update for Surface Hub for multiple regions. To speed up the installation process you can download the update manually. Note: This update doesn’t include the new Whiteboard. That’s an App in the Windows Store and hasn’t been made available yet. Note:… Read More »
Another quickie. I’ve had a customer report that their Polycom Trio’s were randomly signing out after being left idle and in some cases, the system would work for one call, then need to be signed in again. Turns out the reception team had been cleaning the device between meetings (and not using the screen clean… Read More »