Stop me if you have heard this from your users before; “Skype is crap” “It just dropped out” “It sounded like it was breaking up” Heard it before? Good. That proves your listening. Because even in a perfect environment these issues are going to appear. Mainly because you’re going to peer with customers or mobile… Read More »
Note: To be clear I’m a massive fan of Pat’s work. In fact, I make sure I catch up with him every year when I’m at Ignite! I’ve also been using his Set-CsFeatures.ps1 script since the 2013 days. This is by no means intended as a criticism of his work. Just a quick tip for… Read More »
So after a recent thread over on Twitter discussing the legalities of the E911 laws in the states (I’m an Australian) as well as the fact that Enterprise Voice is now easy enough to deploy that its getting deployed by Office365 administrators without traditional telephony experience. I figured I’d take a few minutes to publish… Read More »
A breakdown of the installation of the Poly Habitat installation in my office at IComm Australia
Update: This article is no longer relevant as SDK v3 is no longer available. Please see my SDK v4 version over here Note: This is a session I’ve given at the Melbourne UC user group and the Sydney UC user group.I gave a live demo from start to finish on how to make a simple… Read More »
So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »
This article is one I thought I had written ages ago, but didn’t. So, here it is. Got a Surface hub that wont sign in to Skype and you cant figure out why? Well first make sure you can sign in with a normal Skype client 99% of Surface Hub issues are because of DNS… Read More »
Okay, so your working on a roll out and you have provided the process on how to create meeting rooms to the IT team. But unfortunately someone in desktop support has already created all the meeting rooms using the Skype for Business Control Panel as a standard EV enabled Skype4B users? Don’t throw all their… Read More »
So I had a weird one recently that I had been troubleshooting for ages, a previously working paging unit was reconfigured to use a new IP address and would no longer register to the Sonus SBC2000. All the obvious things were checked… Sip Server table had been updated Federated IP/FQDN for the Signalling Group had… Read More »
Here’s a quick one that I hope helps someone in a bit of a bind. As you may or may not know Skype4B Broadcast meetings are hosted on the Azure media services pool part of Office365, as part of that your client needs to be able to connect to the Office365 AVMCU. In some cases… Read More »