Update: 17th June 2021, Got in touch with the Product Group and this has been restored.Also thanks to Eric Marsi, it looks like the Skype4b 2015 resource kit has been restored as well. Skype for Business Server 2019 and every version of Lync and Skype before it, had an optional set of Debugging Tools. These… Read More »
I figured we would take a small deviation from my normal posts on Skype and Teams related stuff and talk more about optimizing your PowerShell scripts with Office365 or any other service that can take some time to perform actions. If you’re working with Office365 on any sort of professional level, it’s highly likely you… Read More »
Note: If you are looking for info on what to do if your Synology RAID crashes. Before you do ANYTHING, please export a support dump. If the volume has entered Read-Only mode, any time you reboot you lose your logs. This may be crucial to getting your data! Apps > Support Centre > Support Services… Read More »
Hey all, Welcome back. Today I have another interesting one. I had a situation recently where a customer’s Polycom VVX phones that were signed into Teams, couldn’t successfully make calls unless they dialled numbers in E164 format. (You know, that weird “+61432500648” one) Sounds like a classic case of a wrong Dial Plan, or so… Read More »
I’ll keep this one relatively short, but on recent Teams rollout with calling. I had several users complain that inbound calls (both PSTN and Teams) were not being presented to them at all and would simply ring for 20 seconds and goto voicemail. SBC Call logs didn’t show anything. Teams Logs looked normal Teams notifications… Read More »
Imagine this, you’re in the middle of a pandemic, your entire state is in lockdown, everyone is working from home and your Skype infrastructure was never designed to facilitate 100% of users working externally. Now due to the platform struggling, your boss has just told you to move your businesses calling to Teams NOW with… Read More »
I’ve always said that smaller meetings are better than larger meetings for quite a while. Taking a line from another speaker, I use the Two Pizza Rule. Basically, if the meeting has too many people, or too long for Two Pizza’s to keep everyone fed. It’s too big and should be divvied up into smaller… Read More »
Update: Telstra has officially stated that AMR is “Not Supported” on TIPT for Trunking (Sip Connect). The article I link to below is for their hosted call centre product.However, the Broadsoft Switch at the Telstra TIPT core will just pass along whatever it receives, so whilst it will “work” you may not get support and… Read More »
G’day, and welcome back to UCMadScientist. Today we are continuing our adventures with my Synology DS920+ that was lovingly sent in for review a few months ago. Okay, you got me. It’s not “Free” you still need to buy the NAS itself, put drives in and power it. But, there are no ongoing software costs,… Read More »
I’m back with one more article to round out my Teams Wrap Up for Ignite in 2020 and this part 3 I’ll be breaking down the new features in Teams meetings and Meeting related hardware. Let dig in. As before, if you’re interested in grabbing all of the Ignite content and don’t want to spend… Read More »