Category Archives: Sonus

Solving Pesky TLS Issues on Old Hardware

Part of being a Skype and Teams administrator is trying to reconfigure legacy hardware that’s been left in a corner for 5+ years and never updated. Problem is, the world has moved on since these devices were deployed and depending on what firmware they were running when they were deployed. They likely won’t talk with… Read More »

Enhance Your Existing Sonus/Ribbon SBC’s With Teams Direct Routing Using A Secondary Certificate

Imagine this, you’re in the middle of a pandemic, your entire state is in lockdown, everyone is working from home and your Skype infrastructure was never designed to facilitate 100% of users working externally. Now due to the platform struggling, your boss has just told you to move your businesses calling to Teams NOW with… Read More »

Extension based SBC routing for non-DID numbers? You bet!

As you may have guessed by some of my recent posts, I have a client that is in the middle of a large cross-forest migration of their Skype4B environment. The issue As part of their requirements to cut users over, users will be getting new SIP addresses and are being cutover “step by step” instead… Read More »

Emergency Services Notifications and Handling for Microsoft Teams Direct Routing

So after a recent thread over on Twitter discussing the legalities of the E911 laws in the states (I’m an Australian) as well as the fact that Enterprise Voice is now easy enough to deploy that its getting deployed by Office365 administrators without traditional telephony experience. I figured I’d take a few minutes to publish… Read More »

Forwarding Original Caller ID with Skype4B and Telstra SIP

So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »

SIP Extension fails to register to Sonus SBC with error “Incomplete Message”

So I had a weird one recently that I had been troubleshooting for ages, a previously working paging unit was reconfigured to use a new IP address and would no longer register to the Sonus SBC2000. All the obvious things were checked… Sip Server table had been updated Federated IP/FQDN for the Signalling Group had… Read More »

Skype for Business SBA Migration Cheat Sheet

Okay, I’m supposed to be publishing my LPE article. But its not done yet. So have this “Quick and Nasty” guide instead I’ve recently been migrating customers from older SBA’s running Lync 2013 code to newer SSD based SBA’s running Skype for Business 2015 and as such I’ve been working on a tool for Pool… Read More »

Fix for SBA Installation “The Evaluation Period Has Expired”

So recently I have a fresh SBA install that failed to start the RTCSRV service. TL;DR: if Get-CsVersion shows “Volume Licence Key Installed” try installing the latest CU.   A quick look and the RTCSRV service was failing to start. A check in the Event logs under Lync server, showed event ID 12290. The evaluation period has expired.… Read More »