Category Archives: Polycom

Teams Phone Handsets, Native, SIP and 3PIP compared!

In a previous post. you might have noticed I was pretty excited to see that the SIP Gateway for Microsoft Teams has launched. While limited, this allows for a ton of customers to re-use their existing fleets of supported handsets. One of the things I have been asked a few times by my customers is… Read More »

Reverse Engineering the new Microsoft Teams SIP Gateway – Part 1

It here. it’s here. it’s finally here! The long-awaited SIP gateway for Microsoft Teams is here. Note: This is a deeply technical article on how the SIP Gateway provisioning service works, if you’re just looking to get your SIP phones working, Martin Boam has a great article over here Unfortunately, despite my begging, I didn’t… Read More »

My Ignite Teams 2020 Wrap Up – Part 3 – Meetings and Devices

I’m back with one more article to round out my Teams Wrap Up for Ignite in 2020 and this part 3 I’ll be breaking down the new features in Teams meetings and Meeting related hardware. Let dig in. As before, if you’re interested in grabbing all of the Ignite content and don’t want to spend… Read More »

Polycom VVX “Out of Hours” Power Saving feature and Skype for Business 2019

Note: This article is written as of VVX firmware 6.2 and Skype4b 2019 CU 3. These may change with different firmware releases! Also special thanks to Jeff Schertz over at Poly for pointing out the new cmdlets when I was digging in the wrong place. The Issue As part of one of my recent deployments,… Read More »

Quick Post: Pat Richards Get-CsConnections and Polycom devices

Note: To be clear I’m a massive fan of Pat’s work. In fact, I make sure I catch up with him every year when I’m at Ignite! I’ve also been using his Set-CsFeatures.ps1 script since the 2013 days. This is by no means intended as a criticism of his work. Just a quick tip for… Read More »

Hide the Polycom Trio “Sign Out” button

Another quickie. I’ve had a customer report that their Polycom Trio’s were randomly signing out after being left idle and in some cases, the system would work for one call, then need to be signed in again. Turns out the reception team had been cleaning the device between meetings (and not using the screen clean… Read More »

CX600’s Virtual Switch blocks calls on LAN port.

Heres an old one from way back that I never posted. But here it is anyway. I hope that in this day an age everyone is selling VVX phones instead of CX series. but if you are, read on. I know, it’s silly.. but during your POC stage you can come across this issue I… Read More »

Response Group calls to Skype4B client work, Polycom VVX Phones Fail with CAC enabled

Figured I’d post this one quickly and hopefully it will help someone else, I don’t have time to replicate the issue in my lab so don’t have any screenshots more detailed info I’m afraid I recently had an interesting one where a customer had deployed Skype4B I with another integrator in a hurry and had… Read More »

Polycom Group series video degrades when joining a conference via Skype4B

Update: Polycom has hinted this will be resolved in the the 6.0 firmware for these devices! Update 2: This still occours on a seperate customer of mines system on UCS 6.0, I have asked them to raise a ticket with Polycom and egarly await the outcome. So another interesting one for the ranks. I had… Read More »