Category Archives: Devices

Response Group calls to Skype4B client work, Polycom VVX Phones Fail with CAC enabled

Figured I’d post this one quickly and hopefully it will help someone else, I don’t have time to replicate the issue in my lab so don’t have any screenshots more detailed info I’m afraid I recently had an interesting one where a customer had deployed Skype4B I with another integrator in a hurry and had… Read More »

Polycom Group series video degrades when joining a conference via Skype4B

Update: Polycom has hinted this will be resolved in the the 6.0 firmware for these devices! Update 2: This still occours on a seperate customer of mines system on UCS 6.0, I have asked them to raise a ticket with Polycom and egarly await the outcome. So another interesting one for the ranks. I had… Read More »

Long Term Review: Plantronics Focus UC

I know your all waiting for the Cloudbond followup, but I’m back with another Plantronics headset review. I meant to quickly review this before IgniteAU last year but everything’s been a little busy since then, So I’d figured I’d post this as a more long term review than just a first impressions. As always, Full disclosure.… Read More »

Audiocodes Analog calls drop on Transfer / Hold

So I recently had an issue at a customer where any Polycom 2W Wireless conference phone devices attached to an Audiocodes M1000 FXS ports would drop calls when attempting to establish a second call using the “Multi Party” button, but this issue could apply to any analog device that uses Hook-Flash to switch between virtual… Read More »

AudioCodes CloudBond In Depth Review Part 1

Update: Part two is over here For anyone that knows me, they know it’s no secret I’m a fan of “Team Blue” (Audiocodes), so with the announcement of the Audiocodes CloudBond for Office 365  I was a little giddy to get my hands on one, especially as the days of PSTN dialling in Cloud PBX… Read More »

Polycom Real Presence Trio Remote Party “cuts out”

This is a real silly one, but I figured I’d post it for anyone else that come across the issue A customer of mine had a Real Presence Trio UC installed by a Video conferencing vendor whom had converted an older legacy system over using a Trio Visual Plus unit, but had never really played… Read More »

Prepare and Configure a Polycom Real Presence 300/310/500/700 Group Series for Skype for Business / Lync

Update: it appears the 6.1.2 update allows registration to Office365 without switching to Skype Mode or needing a Touch panel. I’ll test this more in depth when I get back to the office. Looking for more detail? Polycom Legend Jeff Schertz has done two brilliant articles going in depth on the Group Series for both… Read More »

Updating the Polycom Trio device using Lync/Skype4B Server

As you might know I’ve recently had the opportunity to have a play with some of Polycom’s new Real Presence Trio UC devices and me being the Skype4B guy I am I figured I could get these to naively update using the Skype4B Device Update Service as I already have a UCS provisioning server pointing… Read More »