🧪 James Arber, The UC Mad Scientist
Microsoft MVP, Unified Communications Architect, Community Catalyst
Hi there, I’m James, UC tinkerer, Teams whisperer, and everything Microsoft evangelist.
With over a decade of experience bridging legacy systems and modern cloud platforms, I specialise in making complex tech feel simple, scalable, and occasionally fun.
Whether I’m building some of Australia’s largest Unified Communications solutions for our most iconic brands, automating workflows in PowerShell or demystifying Dial Plans on YouTube, I bring clarity, precision, and a touch of my unique “Mad Scientist” thought process to everything I do.
🛠️ Core Specialties
- Enterprise Voice & Telephony: Microsoft Teams, Skype4B, Lync and associated solutions.
- Networking: Firewalls, Security Appliances, LAN, WAN, Routing Protocols, and Long-Distance Wireless.
- Workflow Automation: PowerShell, Graph API, Teams Provisioning
- Legacy Modernisation: Lync, Skype for Business, Exchange → Teams, M365
- Documentation & Enablement: Proposals, Design for Implementation, End-user guides, technical onboarding, reproducible workflows
- Community Leadership: Freely available tools, Guidance, and Public speaking
🧠 Philosophy
- Technology isn’t my job, it’s my passion
- Understand what the customer is trying to achieve and why
- Change is the only constant; adapting is what makes us strong
- IT serves the business, not the other way around
- Don’t delegate for tomorrow what I can do today
📣 What I’m Building in my Spare Time
- A YouTube series on Teams Enterprise Voice, designed for clarity, not certification.
- A fully automated Teams Documentation Module for AsBuiltReport
- Teams automation PowerShell module centred around Unified Comms
- AI Teams tools
🧵 Threads I Love
- Solving unique challenges. Anyone can be a cookie-cutter
- Helping others grow, via enablement or learning
- Sci-fi, fandom analysis, and music playlists with narrative arcs
📜Certifications
- Australian Government AGVSA NV2 Clearance
- 7-time Microsoft MVP award winner, one of the very few voice-centric ones in Australia
- Multiple Microsoft certifications, including MS700 and MS721
Want help with your Teams deployment, a quirky workflow, or a spicy boundary-setting draft? Reach out, I’m always up for a good puzzle.
Email: [email protected]
Mobile: +61432500648