So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »
This article is one I thought I had written ages ago, but didn’t. So, here it is. Got a Surface hub that wont sign in to Skype and you cant figure out why? Well first make sure you can sign in with a normal Skype client 99% of Surface Hub issues are because of DNS… Read More »
Okay, so your working on a roll out and you have provided the process on how to create meeting rooms to the IT team. But unfortunately someone in desktop support has already created all the meeting rooms using the Skype for Business Control Panel as a standard EV enabled Skype4B users? Don’t throw all their… Read More »
So I had a weird one recently that I had been troubleshooting for ages, a previously working paging unit was reconfigured to use a new IP address and would no longer register to the Sonus SBC2000. All the obvious things were checked… Sip Server table had been updated Federated IP/FQDN for the Signalling Group had… Read More »