Forwarding Original Caller ID with Skype4B and Telstra SIP

So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »

Quickly Convert CSUsers into CSMeetingRooms with PowerShell

Okay, so your working on a roll out and you have provided the process on how to create meeting rooms to the IT team. But unfortunately someone in desktop support has already created all the meeting rooms using the Skype for Business Control Panel as a standard EV enabled Skype4B users? Don’t throw all their… Read More »

SIP Extension fails to register to Sonus SBC with error “Incomplete Message”

So I had a weird one recently that I had been troubleshooting for ages, a previously working paging unit was reconfigured to use a new IP address and would no longer register to the Sonus SBC2000. All the obvious things were checked… Sip Server table had been updated Federated IP/FQDN for the Signalling Group had… Read More »

Preparing for Teams: Decommissioning on Prem Persistent Chat

So, I’m starting a new series of posts called “Preparing for Teams” and how I’m helping my customers transition from Lync 2013 and Skype for Business to Microsoft Teams Today I’m talking about decommissioning your existing On Premises Persistent Chat servers as we have to moved these workloads into Teams Note this article doesn’t cover… Read More »

Stop Comparing Teams to Slack

There, I said it. I said the S word. More specifically Teams versus Slack. And no, I don’t hate Slack. I think its great actually! It has it’s place as do most productivity tools do. Heck, I still use it for our DnD sessions! But that’s because I don’t need anything more complicated than a… Read More »