Is deploying Office365 Multi-Geo really needed for Voice in Australia?

So recently I had a customer come to me looking for help with Office 365 Multi-Geo. They were looking at Telstra Calling for Office365 but their tenant is homed in the States. As such they had expressed concerns about the performance of Telstra calling for Office365 with media going to the States and back. Just… Read More »

The Craziest way ever to run multiple Teams clients on one PC

Look, I dont call myself the “UcMadScientist” because I do things the easy way. So okay, like me maybe you have the requirement to be logged into two Teams orgs at the same time and unfortunately Teams as it stands today, doesn’t allow you to be “Online” in multiple orgs at the same time, even… Read More »

Stop Blaming Teams and Skype for your network – Your traffic graphs are LYING!

Stop me if you have heard this from your users before; “Skype is crap” “It just dropped out” “It sounded like it was breaking up” Heard it before? Good. That proves your listening. Because even in a perfect environment these issues are going to appear. Mainly because you’re going to peer with customers or mobile… Read More »

Quick Post: Pat Richards Get-CsConnections and Polycom devices

Note: To be clear I’m a massive fan of Pat’s work. In fact, I make sure I catch up with him every year when I’m at Ignite! I’ve also been using his Set-CsFeatures.ps1 script since the 2013 days. This is by no means intended as a criticism of his work. Just a quick tip for… Read More »

Emergency Services Notifications and Handling for Microsoft Teams Direct Routing

So after a recent thread over on Twitter discussing the legalities of the E911 laws in the states (I’m an Australian) as well as the fact that Enterprise Voice is now easy enough to deploy that its getting deployed by Office365 administrators without traditional telephony experience. I figured I’d take a few minutes to publish… Read More »

Forwarding Original Caller ID with Skype4B and Telstra SIP

So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »

Quickly Convert CSUsers into CSMeetingRooms with PowerShell

Okay, so your working on a roll out and you have provided the process on how to create meeting rooms to the IT team. But unfortunately someone in desktop support has already created all the meeting rooms using the Skype for Business Control Panel as a standard EV enabled Skype4B users? Don’t throw all their… Read More »